Frequently Asked Questions

Shipping

Unless a vacation announcement has been posted at the top of the page, I will make your jewelry by hand and ship it within 1-3 business days after your order is complete.

Your jewelry will ship via USPS First Class Mail, which typically takes 3-7 days for delivery.

During checkout, you can purchase an upgrade to USPS Priority Mail (2-3 day delivery) or USPS Priority Mail Express (1-2 day delivery).

I offer free shipping via USPS First Class Mail for all orders of $75 or more. Orders of $125 or more qualify for free shipping via USPS Priority Mail.

You will receive an email with the USPS tracking number when your jewelry ships.

On rare occasions, packages can experience delivery delays. I allow USPS 2 weeks before resending or refunding an order for non delivery. Thanks for being patient!

Gifts

Yes! Add your message in the note field of your shopping cart.

Add gift wrap and/or a wood jewelry box to your order here.

100% Satisfaction Guarantee: Returns & Exchanges

Take 30 days after receiving your Mostly Sweet Jewelry to decide if it is really right. During these 30 days, you may return or exchange your jewelry for any reason, no questions asked.

THE FINE PRINT:

Jewelry must be returned in original condition. Buyer is responsible for shipping costs of returns. Regular items can be returned as an exchange or refund; custom orders qualify for exchange or store credit only. Exchanges and refunds will be processed when I receive your return package.

Please fill out a return authorization form. After submitting the form, you will receive instructions on how to complete your return or exchange.

Repairs & Replacements

Order a single replacement hoop here. Be sure to follow the detailed instructions in the item description for a proper match.

Wholesale

Yes! Learn more about my wholesale policies and fill out my wholesale inquiry form.

Of course. Use my online order form.

Contact

Please use my contact form, and I'll get back to you ASAP.